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Chaplain as Toxic Handler

This short article talks about the role of "toxic handler" have in organizational change and then applies it to the work of a chaplin.  I liked the article because I have found that organizations that go through change (and what organizations aren't now) need people who perfom this role within organizations.  The organizations that have someone who can perform this role during change manage the change with less dysfunction.  There are short lists of symptions, underlying causes, and effective responses.

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